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Support Software
SupportCenter 2.0.0
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
Released: 2007-03-19
Last Updated: 2008-07-06
License: $99.00
Publisher: Quality Unit, s.r.o.
Language: English
Platform: Windows, Linux
Requirements: PHP 4.2.x, Mysql 4.1
Install: No Install Support
eTalkup 1.1
Greet your customers online, and help them buy! eTalkup is the next generation customer support software. It enables you to receive notification as soon as someone visits your site and start chatting with them instantly. Maximize your site's potential with eTalkup now!
Released: 2008-01-12
Last Updated: 2008-07-06
License: Freeware
Publisher: Kiloboat Technology
Language: English
Platform: Windows
Requirements: P4 CPU, 256M RAM
Install: Install and Uninstall
Help Desk Ticket Support Software v 2.0
This is very powerful ticket support system, it has knowledge base, faq and lots more. Admin can set tech people for the support and set the limitation for them, Please can post support request and get the notification from email. User can also upload files for the tech support and can post unlimited request and get unlimited support. Searching is also available. Site is design in advance ms sql programming taking in mind for the fast access and
Released: 2007-04-15
Last Updated: 2008-07-04
License: $159.00
Publisher: Softwebs Nepal
Language: English
Platform: Windows
Install: Install and Uninstall
Type Pilot 2.70
Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph. The program works with any word processor.
Released: 2008-05-13
License: $29.95
Publisher: Two Pilots
Language: English
Platform: Windows
Requirements: Nothing special
Install: Install and Uninstall
Live Support chat Software website v 2.0
Live support helps you increase you sales and increase your customer confidence on your services.Real time live support chat with your customers will give your company a great boost. Admin can add unlimited department and operators for each department. Visitor to the site can chat with the operator on real time. Operator can handle any number of client at a time. Setup is also very easy, code to add to each page can be obtain from admin panel. Al
Released: 2007-04-15
Last Updated: 2008-07-04
License: $59.00
Publisher: Softwebs Nepal
Language: English
Platform: Windows
Install: Install and Uninstall
Rapid Email Support 1.0
Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you are composing or reply. Inbuilt database and Knowledge base using the latest OLEDB connection.
Released: 2006-05-14
Last Updated: 2008-07-06
License: $14.95
Publisher: Pajersoft
Language: English
Platform: Windows
Requirements: 64MB RAM, 2M HD, Office 2000 and above. Extended MAPI
Install: Install and Uninstall
Textmodules for Software Support 1.00
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
Released: 2007-11-27
Last Updated: 2008-05-08
License: Freeware
Publisher: ITSTH
Language: German, English
Platform: Windows
Requirements: Microsoft Outlook 2000 or better, ReplyButler
Install: Install and Uninstall
Polar Help Desk 4.1
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Released: 2006-12-01
Last Updated: 2007-05-01
License: $200.00
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows® 2000 (IIS 5.0) or Windows® XP (IIS 5.1) or Windows® 2003 (IIS 6.0),
Install: Install and Uninstall
LivehelpGenie 3.2
LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/freetrials.html
Released: 2007-03-21
License: $12.00
Publisher: MindGenies
Language: English
Platform: Windows
Requirements: Microsoft .NET Runtime, Windows98 and Above
Install: Install and Uninstall

Its really easy to use with all the features. I have downloaded this software for my website and i am really happy with its performance, this software carries all the features at the reasonable...

Omni Customer Support 1.0
Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
Released: 2007-11-29
Last Updated: 2007-11-27
License: $69.00
Publisher: Omni Customer Support
Language: English
Platform: Windows
Requirements: Java 1.4+
Install: Install and Uninstall
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